Privacy Policy

Contents

Content

Privacy Policy

1. Information We Collect

1.1 Personal Data

Account Information

Payment Information

Communication Preferences

1.2 Anonymous Data

Browser and Device Information

Usage Data

2. How We Use Cookies

2.1 Necessary Cookies

2.2 Performance and Analytics Cookies

2.3 Functionality Cookies

2.4 Marketing and Remarketing Cookies (Will Be Available Soon)

2.5 Managing Cookies

3. Legal Basis for Processing Your Data

3.1 Consent

3.2 Performance of a Contract

3.3 Legitimate Interests

3.4 Legal Compliance

4. Sharing Your Information

4.1 Third-Party Service Providers

4.2 Legal Requirements

4.3 Business Transfers

5. Data Security

Encryption

Firewalls

Access Controls

6. Retention of Your Data

7. Your Rights Under GDPR

Right to Access

Right to Rectification

Right to Erasure

Right to Restrict Processing

Right to Data Portability

Right to Object

8. International Data Transfers

9. Children’s Privacy

9. Changes to This Privacy Policy

10. How to Contact the Appropriate Authority

11. Contacting Us

 

 

Privacy Policy

SEO-Melody is fully committed to maintaining the privacy and security of its users. This Privacy Policy outlines how our company SEOMelody LTD (“SEO Melody”,  “we” “us” or “our”) collects, uses, protects, and shares your personal information when you use our services and website, located at https://seo-melody.com/ (hereinafter referred to as the “Service”). We prioritize your privacy in compliance with the EU GDPR and other applicable laws. By using our service, you agree to the terms outlined in this Privacy Policy.

 

SEO Melody” (we” “us” or “our”) means SEOMELODY LTD, a company incorporated under the laws of Cyprus, having its registration number HE 464724, registered address at Evagora Papachristoforou, 4 THEMIS COURT, 1st floor 'Agios Nikolaos, 3030, Limassol, Cyprus.

1. Information We Collect

We collect both personal and anonymous data to provide and enhance our services.

1.1 Personal Data

Personal Data refers to any information that can identify you as an individual, such as your name, email address, billing information, and account credentials. This information is also necessary for setting up your account, processing payments, and improving your experience on our platform.

You may provide this information directly when:

  1. Creating an account on SEO-Melody.
  2. Subscribing to one of our paid plans.
  3. Contacting our support team for assistance.
  4. Participating in a survey, promotion, or submitting feedback.

 

Depending on the activity, the types of personal information we collect include:

Account Information

When you sign up for an SEO-Melody account, we require an email address and password. 

Payment Information

For paid plans, we collect billing details, such as your full name, billing address, phone number, and payment details (e.g., credit card or payment processor information). Payment processing is handled by secure third-party services, ensuring that your sensitive financial data is protected. We retain card information data as long as necessary to fulfill the purposes for which it was collected, including the completion of any transactions. Typically, card information is securely stored only for the duration of the transaction process, after which it is securely deleted.

Communication Preferences

You have the right to manage your communication preferences regarding how we contact you for marketing, promotional offers, and other updates. Therefore, you may choose if you want to subscribe or unsubscribe from marketing emails or newsletters.

 

We use your Personal Data to:

  1. Administer your account and provide you with access to our Service.
  2. Process subscription payments and billing-related issues.
  3. Respond to support requests and feedback.
  4. Send important service updates, security alerts, and other administrative communications.
  5. Improve the usability and functionality of SEO-Melody based on your feedback and usage patterns.

 

Please note, that even if you opt out of marketing communications, we may still send you important transactional or service-related communications necessary for the operation of your account or any services you have requested.

1.2 Anonymous Data

We also collect Anonymous Data. Anonymous information is used for the purposes like improving our services, optimizing user experience, and analyze website traffic. This data does not contain any personally identifiable information and cannot be traced back to any specific individual. This includes information such as:

Browser and Device Information

Your IP address, browser type and language, operating system, and device type.

Usage Data

The pages you visit, time spent on the website, referral sources (e.g., search engines, external links), and interactions with our Service.

 

This information helps us:

  1. Analyze overall website performance and improve its layout and content.
  2. Track user behavior to enhance user experience.
  3. Understand the geographical distribution of our user base.

2. How We Use Cookies

SEO-Melody uses cookies to improve your experience, understand how users interact with our website, and provide personalized content, including marketing materials. As part of our ongoing improvements, additional cookies will be introduced when SEO-Melody launches its promotional and advertising features. Cookies are small text files that are stored on your device and help us enhance the website’s functionality and performance.

2.1 Necessary Cookies

These cookies are essential for the basic operation of our website. They enable you to log in, navigate through secure areas, and use core features of the Service. Without these cookies, certain functionalities may not work properly.

For example:

  1. Session Cookies - Help us track your activity during a single session, ensuring secure login and access to your account.
  2. Security Cookies - Help us protect the website against fraudulent activity and secure your data.

2.2 Performance and Analytics Cookies

These cookies collect information on how visitors use the website, which pages are visited most often, and whether users encounter errors. The data is anonymous and used to improve the functionality of our services.

Examples include:

  1. Google Analytics

Tracks user behavior to help us understand how the site is used and identify areas for improvement. Google Analytics may collect data such as pages visited, time spent on each page, and referring websites.

2.3 Functionality Cookies

Functionality cookies enable us to remember your preferences and settings, such as login details. This makes your interactions with SEO-Melody smoother and more personalized. These cookies are crucial to providing a consistent and enjoyable user experience.

2.4 Marketing and Remarketing Cookies (Will Be Available Soon)

As SEO-Melody expands its promotion and advertising capabilities, additional cookies will be added to track user engagement with marketing materials. These cookies will collect information about your browsing behavior to help us deliver targeted advertisements and promotional content, both on our site and across other platforms.

2.5 Managing Cookies

You can manage or disable cookies by adjusting your browser settings. However, please note that disabling cookies may affect the functionality of the website, such as preventing you from logging in or using certain features.

3. Legal Basis for Processing Your Data

Under the GDPR, SEO-Melody processes your Personal Data based on the following lawful grounds:

3.1 Consent

We may ask for your explicit consent to process your personal information for specific activities, such as subscribing to newsletters or enabling third-party integrations. You can withdraw your consent at any time by contacting us or using the unsubscribe option in emails.

3.2 Performance of a Contract

When you register for an account or purchase a paid plan, we process your data to fulfill our contractual obligations, such as providing access to the Service and handling billing.

3.3 Legitimate Interests

We may process your data for legitimate business interests, such as improving our website, preventing fraud, and ensuring the security of our platform, provided it does not override your rights and freedoms.

3.4 Legal Compliance

In certain cases, we may process or disclose your data to comply with legal obligations, such as responding to a court order or law enforcement request.

4. Sharing Your Information

We take your privacy seriously and do not sell or rent your personal information to third parties. We only share your information in the following circumstances:

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, hosting providers, and customer support tools. These providers are contractually obligated to protect your data and use it only for the services they provide to us.

4.2 Legal Requirements

SEO-Melody may disclose your personal data if required to do so by law or in response to valid legal requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity as part of the business transition. In such cases, the successor will maintain the same level of data protection as described in this policy.

5. Data Security

We implement a range of security measures and take the protection of your personal data seriously. SEO-Melody implements appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

These include but are not limited to:

Encryption

We use the relevant technology to encrypt data transmitted between your browser and our servers.

Firewalls

Our infrastructure is protected by firewalls to prevent unauthorized access to our systems.

Access Controls

Only authorized personnel have access to sensitive personal data, and they are bound by confidentiality agreements.

However, no method of data transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account password.

6. Retention of Your Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request the deletion of your data by contacting our support team. In certain cases, we may be required to retain data to comply with legal obligations or resolve disputes.

7. Your Rights Under GDPR

As an EU or EEA resident, you have the following rights regarding your personal data:

Right to Access

You can request a copy of the personal data we hold about you.

Right to Rectification

You can request corrections if your data is inaccurate or incomplete.

Right to Erasure

You can request the deletion of your personal data, subject to certain legal conditions.

Right to Restrict Processing

You can request that we limit the processing of your personal data.

Right to Data Portability

You can request a copy of your data in a machine-readable format for transfer to another service provider.

Right to Object

You have the right to object to our processing of your personal data in certain circumstances, such as for direct marketing.

 

To exercise any of these rights, please contact us at _____. We will respond to your request within 30 days, in accordance with GDPR guidelines.

8. International Data Transfers

We may transfer your personal data to countries outside the European Economic Area for processing or storage, depending on the location of our service providers or data storage facilities. When transferring data internationally, we ensure that adequate safeguards are in place to protect your data in accordance with GDPR requirements.

 

These safeguards may include, bu are not limited to:

  1. Standard Contractual Clauses approved by the European Commission.
  2. Binding Corporate Rules for transfers within a corporate group.
  3. Adequacy Decisions for countries that provide an adequate level of data protection as determined by the European Commission.

 

If we transfer your data outside of the EEA, we will take steps to ensure that your data continues to receive the same level of protection as it would under GDPR. You have the right to request a copy of the relevant safeguards in place for such transfers by contacting us directly.

9. Children’s Privacy

SEO-Melody is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we discover that we have inadvertently gathered such data, we will take steps to delete it. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised "Effective Date." We encourage you to review this policy regularly to stay informed of any changes. Your continued use of our Service after the effective date constitutes your acceptance of the updated terms.

The most recent update was made on -, 2024.

10. How to Contact the Appropriate Authority

If you have any concerns or complaints regarding the way we handle your personal data, you have the right to contact your local data protection authority. In the European Union, this is typically the data protection authority in the country where you reside or work, or where an alleged infringement of data protection laws has occurred.

 

In case you are located in the European Economic Area, you can find your local data protection authority’s contact details on the European Data Protection Board’s website.

 

Alternatively, if you wish to contact the lead supervisory authority that oversees our compliance, please contact:

 

The supervisory authority in Cyprus:

 

Office of the Commissioner for Personal Data Protection

Website: https://www.dataprotection.gov.cy

Address: Kypranoros 15, 1061 Nicosia

Postal address: P.O. 23378, 1682 Nicosia

Phones: +357 22818456

E-mail:  [email protected].

 

We encourage you to contact us first to address any concerns, and we will do our best to resolve any issues promptly.

11. Contacting Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

 

You can contact us by writing to our email address:  ______

You can call us at: ______

Website: https://seo-melody.com/

 

This Privacy Policy is designed to ensure transparency and compliance with GDPR regulations, safeguarding your privacy while using